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MBI-UF CITS Computer Support
PC Support
PC support is offered to departments with PC's running Windows NT 4.0
Workstation or Server operating systems.
This support provides:
Purchase Consultation
Initial Setup
Software Installation
Basic Software Support
Upgrade Consultation
Hardware Installation
Business Hours Crash Recovery
This support does not provide:
Software/Hardware training
Evening/Weekend Support
UNIX Workstation Support
UNIX workstation support is offered to departments with Sun or Silicon
Graphics (SGI) Workstations. The workstations must use the most recent
release of their respective operating systems (currently Solaris 2.5.x for
Sun, IRIX 6.x for SGI) and subscribe to the ScholarPak for Sun or the
Varsity Package for SGI.
This support provides:
Purchase Consultation
Initial Setup
Software Installation
Extended Hours Crash Recovery
Upgrade Consultation
Hardware Installation
Limited Evening/Weekend Support
Basic software support
This support does not include software or hardware training.
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